Terms of Service
The terms on which recruitment agencies and institutional partners use the ADVEXDIRECT platform and partner portal. By registering an account or submitting an application through us, you agree to these terms.
These terms
These terms form a binding agreement between Advex Direct Ltd, registered in England & Wales under company number 00000000 (“ADVEXDIRECT”, “we”), and the organisation registering to use the platform (“you”). Where a separate signed partnership agreement exists between us, that agreement prevails to the extent of any conflict.
The platform is provided for professional use by recruitment agencies and educational institutions. It is not offered to students or to individuals acting in a personal capacity.
Eligibility and registration
To register you must be a legally constituted business, authorised to represent students in the markets you operate in, and able to provide the verification documents we request.
Registration is free. Acceptance is at our discretion, and we may decline or withdraw access without being obliged to give reasons. Access granted during a probationary period may be limited in scope.
You must keep your registered details accurate and notify us of any change of ownership, trading name, or regulatory status within 30 days.
Account security
You are responsible for all activity carried out under your account and any counsellor sub-accounts you create. Credentials may not be shared, resold, or transferred. You must notify us immediately of any suspected unauthorised access.
We may suspend an account immediately where we believe security has been compromised.
Submitting applications
You warrant that every application you submit is genuine, made with the student’s informed consent, and supported by authentic, unaltered documents.
You must not submit an application on behalf of a student already represented by another agency for the same intake, submit falsified or fraudulently obtained documents, misrepresent a student’s academic history, finances or intentions, or misrepresent an institution’s offering, fees or immigration requirements to a student.
You must not charge a student any fee for the preparation or submission of an application made through the platform.
We may reject, withdraw, or refer any application that fails these standards, and we will report suspected fraud to the relevant institution and authorities.
Our role
We provide the platform, hold the agreements with partner institutions, verify submitted documentation, and transmit applications on your behalf. We are not the admitting body. All admission, offer, conditions and enrolment decisions rest with the institution.
We give no guarantee as to the number of offers, the speed of any decision, or the outcome of any application, and we do not guarantee the continued availability of any particular institution or programme on the platform.
Payment on enrolment
Payment becomes due only on enrolments confirmed by the partner institution and reconciled against its records. Statements are itemised in the portal.
Rates and payment schedules are set out in your signed partnership agreement and are not published on this website.
Where an institution reverses, claws back, or declines to confirm an enrolment, any corresponding amount is adjusted or recovered accordingly. Amounts relating to applications later found to be fraudulent or misrepresented are forfeited.
You are responsible for your own taxes, and for providing valid invoicing and banking details.
Conduct and compliance
You must comply with all applicable laws in the markets where you operate, including data protection, consumer protection, anti-bribery and anti-money-laundering law, and with the published requirements of the institutions you submit to.
We monitor application quality, offer rates and student outcomes at agency level. Where standards fall below what our institutional partners require, we may restrict, suspend or terminate your access.
Data protection
Each party will comply with applicable data protection law in respect of personal data processed under these terms. You must obtain a lawful basis for sharing student personal data with us and provide students with clear notice of that sharing.
Our handling of personal data is described in the Privacy Policy, which forms part of these terms.
Intellectual property
The platform, portal, and all associated software, documentation, and branding remain our property or that of our licensors. You are granted a limited, revocable, non-exclusive right to use the portal for the purpose of submitting and managing applications.
You may state that you are a registered ADVEXDIRECT partner. You may not use our name or marks to imply a direct agreement with, or endorsement by, any partner institution.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be limited.
Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of anticipated payments, or loss of business opportunity, and our total liability in any 12-month period is limited to the amounts payable to you in respect of enrolments confirmed in that period.
Suspension and termination
Either party may terminate this agreement on 30 days’ written notice. We may suspend or terminate access immediately where you breach clause 4 or clause 7, where verification documents prove false, or where an institutional partner requires it.
On termination, applications already in progress will normally be seen through to a decision, and payment obligations for enrolments confirmed before termination survive. Your portal access ends on the termination date.
Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.
We may amend these terms by giving registered partners at least 14 days’ notice by email. Continued use of the platform after that date constitutes acceptance.